Custom Legal Marketing Web Hosting and CLM Managed Services are provided by Adviatech Corp.
The use of services from Custom Legal Mareting provided by Adviatech Corp. [hereafter referred to as “Adviatech”] constitutes agreement to these terms. These terms relate to hosting/management services only and do not change/modify/amend any other agreements such as creative or marketing agreements that client may have with Adviatech Corp. or any of its holdings.
1.) Account Setup
We will setup your account after we have received payment unless otherwise approved by Adviatech management and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with Adviatech, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. Adviatech is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
The credit card holder or owner of the PayPal e-mail address which is utilized for payment on the account is designated as the authorized owner of the account.
Transfers & Migrations
We can not make guarantees regarding the availability or time required to complete an account transfer or website migration. We strive to complete them as quickly as possibly. To facilitate the transfer, you are required to turn over all logins requested by an Adviatech representative.
If your website has existing security issues or application errors, additional fees may apply prior to starting your services.
All services provided by Adviatech may only be used for lawful purposes. The laws of the State of California, and the United States of America apply.
The customer agrees to indemnify and hold harmless Adviatech from any claims resulting from the use of our services and/or the suspension of services should services be rightfully suspended for reasons outlined in these terms (such as but not limited to non-payment or late payments for hosting, non-payment or late payments for a marketing plan offered by an Adviatech, suspension due to failure to comply with hosting terms or a marketing plan contract, failure to comply with terms for a design related project). Once an account is suspended, the cause for suspension must be resolved before client may access files.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please visit http://www.adviatech.com/helpdesk with the information required. A list of required information may be found here. If the request is of a licensing issue, we may require further documentation.
Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups.
Examples of unacceptable material on all Shared and Reseller servers include:
* IRC Scripts/Bots
* Proxy Scripts/Anonymizers
* Pirated Software/Warez
* Image Hosting Scripts (similar to Photobucket or Tinypic)
* AutoSurf/PTC/PTS/PPC sites
* IP Scanners
* Bruteforce Programs/Scripts/Applications
* Mail Bombers/Spam Scripts
* Banner-Ad services (commercial banner ad rotation)
* File Dump/Mirror Scripts (similar to rapidshare)
* Commercial Audio Streaming (more than one or two streams)
* Escrow/Bank Debentures
* High-Yield Interest Programs (HYIP) or Related Sites
* Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
* Sale of any controlled substance without prior proof of appropriate permit(s)
* Prime Banks Programs
* Lottery/Gambling Sites
* Hacker focused sites/archives/programs
* Sites promoting illegal activities
* Forums and/or websites that distribute or link to warez/pirated/illegal content
* Bank Debentures/Bank Debenture Trading Programs
* Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
* Mailer Pro
* Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
* Tell A Friend Scripts
Adviatech services, including all related equipment, networks and network devices are provided only for authorized customer use. Adviatech systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Adviatech system(s) constitutes consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. Adviatech may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.
Sites hosted on Adviatech’s servers are regulated only by U.S. law. Given this fact, and pursuant to Section 230(c) of the Communications Decency Act, we do not remove allegedly defamatory material from domains hosted on our service(s). The only exception to this rule is if the material has been found to be defamatory by a court, as evidenced by a court order. Adviatech is not in a position to investigate and validate or invalidate the veracity of individual defamation claims, which is why we rely on the legal system and courts to determine whether or not material is indeed considered defamatory. In any case in which a court order indicates material is defamatory, libelous, or slanderous in nature; we will disable access to the material. Similarly, in any case in which a US Court has placed an injunction against specified content or material; we will comply and remove or disable access to the material in question.
The language of Section 230(c) of the Communications Decency Act fundamentally states that Internet services providers like Adviatech and Adviatech Corp. and many of Adviatech’s other services and brands are republishers and not the publisher of content. Our service merely provides a hosting platform and space on which to host content, and any creation or publication of content on our services is the sole responsibility of the third-party user which creates or publishes the content. Therefore, Adviatech should not be held liable for any allegedly defamatory, offensive or harassing content published on sites hosted under Adviatechs webhosting service(s).
If in doubt regarding the acceptability of your site or service, please contact us at https://clm.care and we will be happy to assist you.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography:
Any site found to host child pornography or linking to child pornography will be suspended immediately without notice. Your services will be terminated with or without notice.
Violations will be reported to the appropriate law enforcement agency.
It is required that you use a secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.
While Adviatech will use software and solutions to monitor for security issues and (in accordance with the limitations of your selected plan) make a good faith effort to correct the security issues, client does have a responsibility to avoid exposing their website and credentials to unnecessary risks.
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists”, purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
Adviatech reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
Adviatech reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of Adviatech.
4.) Payment Information
You agree to supply appropriate payment for the services received from Adviatech, in advance of the time period during which such services are provided. You agree that until and unless you notify Adviatech of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Cancellations must be done in writing via the cancellation form provided. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled. Your cancellation confirmation will contain a ticket/tracking number in the subject for your reference, and for verification purposes. You should immediately receive an automatic “Your request has been received…” email with a tracking number. An employee will confirm your request (and process your cancellation) shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us immediately via phone. We require that cancellations of service are done through the online form to (a) confirm your identity, (b) confirm in writing you are prepared for all files/emails to be removed, and (c) document the request. This process reduces the likelihood of mistakes, fraudulent/malicious requests, and ensures you are aware that the files, emails, and account may be removed immediately after a cancellation request is processed.
As a client of Adviatech, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify Adviatech of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis, unless otherwise stated in writing by Adviatech. Adviatech reserves the right to bill your credit card or billing information on file with us. Adviatech provides a 10 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 10 days and not paid will result in a $10 late fee and/or an account suspension until account balance has been paid in full. The $10 late fee is applied in addition to whatever else is owed to Adviatech for services rendered. Access to the account will not be restored until payment has been received.
It is the customer’s responsibility to notify our sales team at http://www.adviatech.com/helpdesk/ after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and Adviatech cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain’s renewal.
Subsequently, domain renewals are billed and renewed 30 days before the renew date. It is the customer’s responsibility to notify our sales team at https://clm.care for any domain registration cancellation. No refunds can be given, once a domain is renewed. All domain registrations, and renewals are final.
Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal.
Adviatech reserves the right to change the monthly payment amount and any other charges at anytime for web hosting services unless you are not paying for hosting services but receiving them free of charge under an Adviatech, Custom Legal Marketing, marketing plan.
Any increase in fees will occur only after sending a notice at least 45 days in advance of client’s next billing day to the client’s email on file.
5.) Backups and Data Loss
Our backup services run daily and weekly and are provided by both internal and external solutions. Adviatech makes no guarantees on behalf of any third party for solutions provided to client under this agreement.
Adviatech leases servers and hardware from a third party. The datacenter and personnel are managed by a third party. Adviatech is not responsible for losses or damages caused by the third party or damages caused by disasters, natural, terrorism, or otherwise.
6.) Cancellations and Refunds
Adviatech reserves the right to cancel, suspend, or otherwise restrict access to the account for non-payment or if we feel the account may threatening Adviatech or others legally or physically.
Any abuse of our staff in any medium or format will result in the suspension or termination of your services.
7a.) Resource Usage
Resource limitations are based on selected plan or terms outlined in marketing service agreement if applicable.
INODES are no longer limited under CLM Managed plans. This is subject to change without notice.
7c.) Backup Limit
Backups do not count against Client’s storage limits.
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the package you purchase. Should your account pass the allocated amount, an account rep will contact you to offer an upgrade or pay-per-use pricing.
Adviatech’s servers are in world class facilities with multiple disaster recovery plans in place. However, we can not guarantee the performance of our network or devices that power Client’s website during wars, acts of war (digital or otherwise), acts of God, or unforeseen events.
10.) Managed Applications
If software or applications are being managed for you by Adviatech through CLM Managed or marketing plan (examples may include but are not limited to WordPress, plugins, updates, security monitoring, etc) Adviaech will do their best to detect problems using their software and infrastructure that is currently in place. You are responsible for reporting problems to Adviatech upon discovering them.
Customer agrees that it shall defend, indemnify, save and hold Adviatech harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Adviatech, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Adviatech against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Adviatech; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Adviatech’s server.
All disputes, claims, injunctions, relief efforts, or any other legal actions based on the relationship between Client and Adviatech must be resolved through binding, non-appealable arbitration in the State of Florida, city of Tampa and county of Hillsborough, with the American Arbitration Association. All agreements are hereby governed under the laws of the State of Florida. Any and all judgments on the award may be entered in any court having jurisdiction and the prevailing party shall be entitled to reimbursement of its fees and costs, including reasonable third party attorneys’ and legal fees.
If any provision of this Contract is held unenforceable, then all remaining provisions of this Contract shall remain in full force and effect.
This contract shall extend to and be binding upon and inure to the benefit of the respective heirs, executors, administrators, successors and assigns, as the case may be, of each party to this agreement.
All clients of Adviatech, Adviatech, and Custom Legal Marketing hereby waive their rights to joining any group or class against Adviatech Corp.
Adviatech shall not be responsible for any damages your business may suffer. Adviatech makes no warranties of any kind, expressed or implied for services we provide. Adviatech disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Adviatech and its employees.
13.) Disclosure to law enforcement
Adviatech may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
14.) Changes to the Terms of Service
Adviatech reserves the right to revise its policies and post them here at http://www.customlegalmarketing.com/hosting-network/terms-of-service/.