I was served a good ad the other day. It was well-targeted and for a product I had been considering purchasing, although I had never heard of the specific brand the ad was for.
Putting aside questions about how they had acquired my data, I thought, “Well done brand, I am interested, let’s see what you have to offer.” And I took the bait.
When I landed on the site — and this is a promotional landing page — I was...
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Google's review system underwent a significant update in April 2023. The new system evaluates reviews about services, media, and other topics, beyond just product reviews. Google has also changed the name of its "product reviews system" to "reviews system" and altered its guidance documentation to apply to all types of reviews.
As a law firm, you probably don't have product reviews on your website but you might format your client reviews in a way that would be affected by...
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A successful client relationship will begin with a foundation of trust. If people are going to hire you, they must be confident that your firm can deliver on its promises.
Quantitative research, or the process of analyzing nonnumerical data, is subjective. It is the type of research your visitors are performing when they land on one of your web pages, and it will determine whether they trust you.
Since many clients will first experience your firm...
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A call to action (CTA) is any piece of content that encourages the visitor to do something. Most commonly, CTAs are associated with contact buttons, containing language like “Talk to An Attorney” or “Schedule a Consultation.”
However, the world of calls to action is much broader than that, and one, monotonous CTA may not work for your whole site. If you simply place links saying “click here” or “submit” all over your pages, do not expect to sit back and...
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